Forklift service is an important consideration in your warehouse operational plan. For both pre-planned maintenance and unscheduled repairs, it’s essential to have dependable, competent specialists ready to dispatch at the moment they are required.

Choosing the right strategic partner for your maintenance needs can play a crucial role in staying on top of your commitments and allowing your operation to run in the most efficient manner possible. If you’re looking for a maintenance partner, there are a number of factors you should assess:

• Capability and coverage: most local maintenance and repair companies have a small number of technical specialists and operate out of a single location. This single-threaded approach is an issue when setting up unplanned maintenance since small organizations have fewer techs and less flexibility in their schedules. Additionally, if you have multiple locations throughout a region or state, you may have longer dispatch intervals or perhaps require more than one maintenance partner. Raymond West has locations across nine states. We feature a team of more than 400 experts, and our average dispatch to arrival time is slightly more than 120 minutes.
• Single source service: storage facilities typically have many maintenance requirements beyond lift trucks. Overhead doors, dock levelers, conveyors, AS/RS systems and many other systems need work from time to time. Having a single organization that is capable of maintaining all of your systems is not just convenient, it can save you a lot of time and money when you initiate a scheduled maintenance plan.
• Quality technicians: let’s face it, not all technicians have the same level of training or experience . When you want to get a forklift repair done quickly and done right the first time, particularly if you run multiple types of trucks, it’s important to have capable technicians. Raymond West has one of the most skilled technical teams in the material handling industry that can maintain all brands of material handling equipment. Our technical training programs are the most advanced in the business, and we put technicians from many different companies through rigorous technical training at one of our facilities in California.
• Forklift Parts: with more than 4,000 parts in inventory and access to over 100,000 more, Raymond maintains one of the best-stocked parts operations in the West. No matter what brand of part you’re looking for, we can get you the parts you need whenever you need them most. In addition, our consignment parts program can guarantee that your technicians have parts at their fingertips anytime they’re required.
• Speed and efficiency: Raymond technicians come prepared. Our thoroughly equipped service trucks carry all the common parts and tools needed for almost any job so that we don’t need repeat dispatches or part deliveries. Between our swift dispatch times and our ability to resolve issues quickly, we can oftentimes reduce your downtime by a day or longer in contrast to other lift truck repair providers.
• Warehouse integration: using a tool like Raymond’s iTrack, your team members can call for immediate service from any vendor via our web interface. You also have the ability to review maintenance logs and schedules, service history and expenses, equipment availability and scheduled maintenance. Best of all, we can give you a single invoice for enterprise-wide maintenance so that you can easily keep track of and control costs.

Forklift Service Near Me

Forklift downtime can put you behind schedule and expedited service is essential to maintaining productivity. Whether you are seeking immediate forklift repair, day to day maintenance or a scheduled maintenance program, Raymond West has a full range of options. Call us today!

Raymond West's Stockton facility serves much of the northern Central Valley, including Stockton, Lathrop, Lodi, Tracy, Modesto, and Merced.

Raymond West | Stockton Forklift Dealer

19107 Christopher Way
Lathrop, CA 95330
(800) 675-2500