• Service technician with his van

    THE RAYMOND ADVANTAGE

    When equipment is down, you need a quick response from a professional who will get the job done right, on the first visit. Raymond West's highly trained, certified service technicians have the quickest response time in the industry - an average 2.5 hour on-site response time - and arrive with everything they need to diagnose the problem and expedite the solution.

    Raymond West now offers a twenty-four-hour-a-day, seven-day-a-week Support Line for Integrated System issues. Live technicians are available to diagnose problems related to: accessories, parts, and service, as well as controls and software.

SERVICE & SUPPORT ACROSS THE WEST COAST 

Raymond West provides our customers with a single source of reliable and affordable service support for their integrated systems and automation equipment. We are committed to minimizing any downtime for your operation. 

Service Support Benefits and Map 

 

 

PROTECT YOUR INVESTMENTS & SECURE YOUR WARRANTY

Expertise at your service - any brand truck, any type of industrial vehicle, any maintenance requirement.


  • Partnership Maintenance Program

    PMP
    Designed for clients with aged, mixed fleets, the PMP enhances performance while reducing costs. This annual contract covers parts, labor, and client damage, allowing you to focus on your operations while knowing your fleet and paperwork are in expert hands.


  • Comprehensive Fixed-Price Maintenance


    CFPM
    Designed for new fleets, the CFPM takes you out of the forklift business and handles regular and extensive repairs, minimizes unexpected costs, and gives you control over budget forecasting.


  • Scheduled Maintenance


    SM
    Designed for all fleets, the SM minimizes major mechanical issues before they happen, reducing downtime.

KEEPING YOUR EQUIPMENT AND OPERATION RUNNING

  • Dock service

    Dock and Door Service

    Our expert Dock & Door Technicians are committed to quickly resolving your maintenance and service needs to ensure your loading process runs smoothly and your site is secure.
  • Equipment Service and Maintenance

    Raymond West Service Technicians are experts at installing and maintaining your automated systems, equipment and power systems. Their goal is to minimize downtime and keep your entire operation running smoothly.
  • Lift-Truck Service and Maintenance

    With our team of certified lift-truck technicians, fixed-price maintenance and full-service equipment usage programs, and forklift maintenance tracking - Raymond West provides customers with a full range of service solutions.
  • Automated Systems Service & Maintenance

    Our Automated Service technicians are expertly trained to keep your automated equipment running efficiently, optimize performance, and cut long-term costs.
  • Utility Vehicle Service & Maintenance

    Providing quality utility vehicles and outstanding support is key to ensuring our vehicles keep up with the tough demands of your operation.

Submit A Service Request

Contact us today to submit a request for service

Contact Information

Company Information

Location

Service Contact

Service Request Information

Lift Trucks

Dock Service

Conveyors